Trust and confidence are important to all relationships and that includes the relationship you have with your lawyers. At Black Antelope Law we are able to offer a team of highly trained expert legal minds whose abilities and achievements have been recognised by their peers.
We believe that an essential element of delivering high-quality legal advice is that it is objective and that you have at all times our honest assessment of your chances of successfully obtaining your outcome.
We will advise you when you would be better off accessing legal services elsewhere, whether that is because the help you need falls outside our expertise; we have insufficient capacity at the time that you contact us; you may be entitled to advice and representation for free taking into account your particular circumstances; or simply because we cannot in your particular case make the reasonable adjustments necessary to allow you to obtain the right level of support.
At Black Antelope Law we recognise that the way that we live and work has changed so much over the last decade that it’s not enough for individuals and companies to identify what they require, e.g. a lawyer, they also need to be able to identify how they will access legal services taking into account working hours and days, travel distance, disability, etc.
We offer a number of flexible solutions in order to try and meet the needs of our clients by, for example, offering telephone and video-conferences across a variety of secure platforms; our offices in London, Hertfordshire and Birmingham have either partial or full step-free access; and we visit our clients offsite in appropriate cases. Added to that is also the need to find lawyers who can communicate the law clearly and in a way that is accessible to the client. We pride ourselves on a “plain-English” approach.
We are an LGBTQ friendly business and are committed to providing a safe space to all our clients and visitors.
Regulatory and Complaints Information
Barristers at Black Antelope Law are regulated by the Bar Standards Board. You can search the Barristers’ Register on the Bar Standards Board’s website: https://www.barstandardsboard.org.uk/regulatory-requirements/the-barristers’-register/
This shows (1) whether a barrister has a current practising certificate, and (2) whether a barrister has any disciplinary findings, which are published on the Bar Standards Board’s website in accordance with their policy. Alternatively, you can contact the Bar Standards Board on 020 7611 1444 to ask about this (or e-mail [email protected])
Solicitors at Black Antelope Law are regulated by the Solicitors Regulation Authority. You can check a solicitors record on the Solicitors Regulation Authority’s website: https://www.sra.org.uk/consumers/solicitor-check.page
This shows whether a solicitor has any individual regulatory decisions in the last three years. These do not cover any findings made by the Solicitors Disciplinary Tribunal (SDT), which are published on the SDT’s website. For the most complete, up-to-date information about an individual’s regulatory record—especially if you wish to rely on the information for formal purposes—please contact the Solicitors Regulation Authority on 0370 606 2555 or e-mail [email protected]
If you have a complaint about any of our staff or our service, you can access our complaints procedure here: https://www.the-ba-group.com/law/values/
Our complaints procedure sets out any right you may have to complain to the Legal Ombudsman (LeO) – the independent body which can help you if you have complained to your lawyer and are not happy with their response; how to complain to the LeO; and any time limits for making a complaint; and how to access the decision data on LeO’s website.